Dial a Ride Software

 Dial a Ride software that adapts in real-time.

Road XS offers the most user-friendly Dial a Ride software, infused with dynamic route planning capabilities. Our technology and software empowers you to operate the most efficient service.

With unparalleled ease, passengers can be swiftly added or removed, while the system instantly refreshes routes and precisely calculates pickup times, arrival times, transit durations, and vehicle capacity.

All you need to do is book your passengers onto the transport software and Road XS seamlessly orchestrates everything else, ensuring a smooth and efficient operation each day.

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Real-Time Route Updates

Watch journeys come to life with our real-time smart route technology built around a configurable algorithm to suit your services.

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Driver & Passenger Apps

Enable your drivers to navigate to each stop with real time updates plus optionally offer your passengers an innovative booking app.

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Automate Alternative Times

Offer passengers alternative times if you can’t quite fit them in for thier time requested, so that you can transport as many people as possible.

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Door to Door Pickups

Pickup your passengers from their doorstep and drop them off exactly where they need to be, everything is considered in the route.

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Send your passengers automated notifications confirming their booking including their pickup windows and journey reminders on the day.

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Automatic Fleet Management

Optionally choose to enable our vehicle optimisation module to ensure your vehicles share the load to enable more passengers to travel.

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Dial a Ride Software

Dial-a-Ride, also recognised as a type of demand responsive transport (DRT), stands as an indispensable service for individuals who face challenges utilising conventional public transport or those who find it difficult to travel. These services are designed to meet the unique needs of its passengers, offering a tailored, door-to-door transport solution that prioritizes accessibility and convenience.

The primary challenge for providers of such services lies in the ability to coordinate realistic pickup times and efficiently navigate the planned routes. This optimisation not only enhances the travel experience but also contributes to environmental sustainability by reducing carbon emissions, mileage, and fuel consumption.

Traditionally, managing these services has been a manual and imprecise task, often leading to inaccuracies in journey planning, extended wait times for passengers, and inefficient use of resources. As routes become more complex with the addition of passengers, the system risks becoming disorganised and strained, further compounded by fluctuating passenger needs and the growing demand for such services.

Dial a Ride Software

*You can choose to use our passenger app, phone system or both to manage bookings.

dial a ride software with road xs technology

Road XS: The Next Generation of Transport Software

Unlike other software available, Road XS offers cutting-edge software automates the entire process, from calculating realistic pickup windows and drop-off times to dynamically adjusting routes in real-time. This automation guarantees that passengers experience minimal delays and unnecessary travel time, thereby streamlining operations and significantly saving hours each day for transport teams.

Road XS stands apart by revolutionising the approach to dial-a-ride services. We believe in treating individuals with the respect and consideration they deserve, moving beyond the impersonal “parcel” mindset that prevails in much of today’s transport software. Our philosophy recognizes the importance of minimizing passengers’ time spent in transit, ensuring a journey that is not only efficient but also comfortable.

Road XS prioritises arrival times, ensuring that passengers reach their destinations promptly, whether for medical appointments or casual outings. By offering alternative travel times, we ensure flexibility and reliability, enabling passengers to make the most of their day without compromising on service quality.

Road XS is not just software; it’s a commitment to transforming dial-a-ride services into a seamless, stress-free experience for both passengers and providers alike. Welcome to the future of responsive transport, where efficiency meets empathy.

People Aren't Parcels

Automate your dial a ride and DRT services with passenger optimisation built in. Ensure your passengers get treated like people.

People Aren't Parcels

Automate your dial a ride and DRT services with passenger optimisation built in. Ensure your passengers get treated like people.

Dial a Ride Software

Highlights of some of the features provided:

Track your journeys in real time from anywhere

Track every journey with ease, complete with real-time visual mapping. Each route is optimised saving passenger costs and fuel. Journey routes automatically update when passengers are added or removed in real-time.

Driver portal with GPS tracking on the go

The driver portal works across desktop, mobile and tablet devices and even includes GPS tracking. Enable your drivers to allocate themselves to nearby journeys, maintain their records, navigate to their destinations, set availability and more, all at their convenience 24/7.

Pinpoint locations for accurate arrivals and departures

Pinpoint your passengers, drivers and destinations with our pinpoint location technology. You can even pinpoint pickup spots so your drivers have all the information they require in an instant, ensuring accurate journey estimates and times.

What3Words integration

Road XS comes installed with What3Words fully integrated.  This means with GPS switched on you know the last known location of your vehicle and drivers.  This keeps passengers, drivers and crew safe whenever they’re using Road XS.

Automated invoicing with full transparency for passengers

Save time manually generating invoices to drivers, passengers and contracts. Road XS can automate the collection of admin fees and mileage for you and includes the option for online payments.

Complete route optimisation with smart route technology

Watch your journeys come to life with the instant route planner. Adding and removing passengers along with waypoints has never been easier, ensuring your passengers get to where they need to be on time and safely.

Real-time instant reporting with detailed insights

Road XS collects data in real-time. This assists you at meetings, improves communication and transparency with funders, enhances decisions and can even highlight bottlenecks in your transport services.

Demand Responsive Transport (DRT)

Run a full demand responsive dial a ride service and dial a ride service responding instantly to passenger demands. Automatically calculating transit times, passenger loading times, vehicle capacity and more, it is the only true automated DRT software.

Communicate easily with driver messaging

Make sure any conversations you have regarding journeys are kept secure and not communicated insecurely via e-mail. You can also send broadcast notifications to all, or a selection of drivers.

See how busy your drivers are allocating journeys fairly

Gain insight into how busy a driver is on a particular day when allocating a driver to a journey. This makes sure that not all the drivers are being allocated to journeys, leaving other drivers left in the cold. Make sure everyone’s involved.

Passenger booking portal

Road XS comes with a passenger portal enabling your passengers to book themselves onto journeys via our friendly chatbot technology. You can optionally choose to integrate our service with Whats App, Telegram and more.  This means passengers don’t have to call the office to book journeys and means you can operate a 24/7 service whilst reducing your admin work.

Keep your driver records up to date with reminders too

Retain accurate records and maintain your GDPR compliance with reminders and key data at your fingertips. This ensures your team has all the information to hand when dealing with any situation at any time of day.  Drivers with out of date records are automatically removed from potential journey look ups.

Grow your scheme with independent service areas

Break down your journeys into service areas so you can gain full control over who has access to which transport services. Use service areas to grow your organisation and services.

Road XS has more than 650 features

We seek feedback

We are always looking for feedback from our users to see how we can always improve our product.

We always get better

We are passionate about our software and are always working hard to keep improving our product.

We listen

We always listen to our end users requirements to ensure that we are providing a product that helps you.

Case Study

Red Cross

The Red Cross needed a transport platform that would enable them to grow at scale to kickstart their community transport services. Road XS provides them an integrated transport software meaning they can focus on growing their transport services.