Dial a Ride Software

Road XS optimises the routes based around the passenger’s needs to ensure they spend as little time in transit as possible but ensuring they get to where they need to be safely and efficiently.

Fully optimised routes

We have developed the most user-friendly and dynamic route planning software which helps you stay in command of your busy transport services. Passengers can be added and removed quickly with instant route updates and automatically calculated pickup times, arrival times, transit time and vehicle capacity. All you have to focus on is asking each passenger where they want to go and Road XS takes care of the rest.

What is Dial a Ride?

A door-to-door DRT transport service

Dial a ride (which is also known as ‘demand responsive transport’), is a valuable transport service for those who cannot use public transport or find it difficult to travel. Dial a ride provides a responsive solution to passenger needs and, in most cases, providing a door to door transport service.

The challenge for dial a ride service providers, is ensuring that passengers can be picked up realistically in the right time frames whilst optimising the existing route of the journey which helps reduce your carbon footprint, mileage and fuel costs.

Many operate these services manually and estimate how long each leg of the journey should take. However, this is far from ideal and often means the whole journey picture is not considered and you end up with passengers being given inaccurate pickup times and drivers waiting for long periods of time.

Unfortunately, as more passengers are added to existing journeys the route gets more complicated and services and routes can become ‘fractured’ and chaotic. When you factor in changing passengers’ requirements and increased demand for services managing this becomes incredibly stressful.

Road XS does things differently. We automate the process and treat people as people, not parcels. Most transport software treat people as parcels, not knowing or concerned about how long a person spends in a vehicle, so long as the route is optimised. But people aren’t parcels.

Road XS provides the only automated dial a ride software with automated pickup windows and drop off times ensuring passengers do not spend any longer than they need to whilst in transit. This means all the transport team need to do is add and remove passengers from a journey and the route gets magically calculated with realistic and accurate pickup windows.

Road XS also ensures that arrival times are considered a priority. This enables you to combine journeys so that passengers who are travelling on the service to attend a medical appointment are not late, compared to those travelling on the same journey just to go to the shops.

Road XS is the only transport software which offers a fully optimised experience.

Dial a Ride Software Features

A summary of what comes with Road XS

Complete Journey Tracking

Don’t miss a thing with complete tracking

Track every journey with ease, complete with real-time visual mapping. Each route is optimised saving passenger costs and fuel.  Journey routes automatically update when passengers are added or removed in real-time.

Nearest Available Driver Lookup

Save your passengers money

Find the nearest available driver in an instant for any passenger journey. This ensures your passengers pay less and that only drivers with the right vehicles, mobility support and accurate records show up as an option for a journey.

Nearest Available Driver Lookup

Save your passengers money

Find the nearest available driver in an instant for any passenger journey. This ensures your passengers pay less and that only drivers with the right vehicles, mobility support and accurate records show up as an option for a journey.

Route Optimisation

Watch your journeys come to life

Watch your journeys come to life with the instant route planner. Adding and removing passengers along with waypoints has never been easier ensuring your passengers get to where they need to be on time and safely.

Pinpoint Locations

Get accurate location data even in rural areas

Pinpoint your passengers, drivers and destinations with our pinpoint location technology. You can even pinpoint pickup spots so your drivers have all the information they require in an instant, ensuring accurate journey estimates and times.

Pinpoint Locations

Get accurate location data even in rural areas

Pinpoint your passengers, drivers and destinations with our pinpoint location technology. You can even pinpoint pickup spots so your drivers have all the information they require in an instant, ensuring accurate journey estimates and times.

Service Areas

Gain full transparency and control

Break down your journeys into service areas so you can gain full control over who has access to which transport services.  Use service areas to grow your organisation and services.

Real-Time Reporting

Collect actionable statistics

Road XS collects data in real-time. This assists you at meetings, improves communication and transparency with funders, enhances decisions and can even highlight bottlenecks in your transport services.

Real-Time Reporting

Collect actionable statistics

Road XS collects data in real-time. This assists you at meetings, improves communication and transparency with funders, enhances decisions and can even highlight bottlenecks in your transport services.

Automated Invoicing

Send invoices with full transparency

Save time manually generating invoices to drivers, passengers and contracts. Road XS can automate the collection of admin fees and mileage for you and includes the option for online payments.

Driver Portal

Reduce your workload

The driver portal works across desktop, mobile and tablet devices and even includes GPS tracking. Enable your drivers to allocate themselves to nearby journeys, maintain their records, availability and more, all at their convenience 24/7.

Driver Portal

Reduce your workload

The driver portal works across desktop, mobile and tablet devices and even includes GPS tracking. Enable your drivers to allocate themselves to nearby journeys, maintain their records, availability and more, all at their convenience 24/7.

Packed full of innovative features and technology for the road ahead

People Aren’t Parcels

Automate your dial a ride service with passenger optimisation built in. Ensure your passengers get treated like people.

Case Study

Red Cross

The Red Cross needed a transport platform that would enable them to grow at scale to kickstart their community transport services. Road XS provides them an integrated transport software meaning they can focus on growing their transport services.