Driver and passenger apps
The whole day, in a pocket
Drivers navigate, confirm pickups and carry their run sheet on a phone or tablet. Passengers book, track and get told when the car is coming. Both on iOS and Android, both talking to the same live system as the office.
Two apps, one system
Everyone sees the same journey
Change a journey in the office and it changes on the driver's phone. Confirm a pickup on the road and the passenger knows. Nothing is re-typed and nobody works from a printout that went out of date at nine in the morning.
Driver app
Run the whole day from a phone
Drivers see only the journeys assigned to them, tap to start, and the app records mileage and time as they go. Integrated navigation takes them to the exact pickup, and any change made in the office lands on their screen straight away.
Driver app
Next pickup, 4 minutes away
Tap once and navigation opens at the precise square, not the middle of the street.
Today's run
6 journeys, 2 completed
The list reorders itself as the day changes, so the top of the screen is always what happens next.
Confirmations
Pickup confirmed at 09:24
Times record themselves, so mileage and duration are what actually happened.
Passenger app
Booking without ringing the office
Passengers book their own journeys, keep their details up to date and watch the vehicle approach. Bookings can come in when the office is shut, and every confirmation and reminder goes out on its own.
Passenger app
Journey requested for Thursday
It arrives on the board with the passenger’s access needs and preferences already attached.
Live tracking
Your driver is 6 minutes away
Kate is two minutes from the door. The exact one, not the street.
Profile
Details updated by the passenger
Changes flow into future journeys, so the right vehicle and driver are matched every time.
Custom and white-labelled apps
Your name in the app stores
On request we can publish the apps under your own brand and name, so drivers and passengers search for your service rather than ours. Scope varies by contract, and we will be straight with you about what makes sense for your size of operation.
White label
Riverside Community Transport
Rather than searching for Road XS, they search for your service name and find the right app first time.
Sign in
Opens straight into your service
One less thing to explain to a volunteer driver on their first morning.
What is involved
A conversation, not a switch
Store accounts, review times and branding assets all play a part, so we scope it with you.
Kept current
Maintained, compliant and secure
We keep the apps in step with Apple and Google build requirements so they stay compliant and secure, and improvements arrive over time without anyone in your office managing an update.
Maintenance
Nothing for you to install
We track the platform requirements so your apps keep working when the rules change.
Passenger portal
No app store needed
The same bookings and journey information, in a browser, for anyone who prefers it.
Offline
Signal black spots handled
The driver carries on. Confirmations queue locally and upload the moment a connection returns.
Still deciding
The things people ask us first
If yours is not here, just ask. You will get a straight answer from someone who knows the software.
Both iOS and Android, on phones and tablets, downloaded from the App Store or Google Play. Passengers who would rather not install anything can use the passenger portal in a browser instead.
They see the journeys assigned to them, tap to start, navigate straight to the pickup, and confirm pickups and drop-offs as they happen. Mileage and times record themselves, so there is no paperwork to hand in and no run sheet to reprint when something changes.
Custom apps carry your branding and your name. Rather than a driver searching the store for Road XS, they search for your service and find it. The logo and app name are yours, which gives passengers confidence they have downloaded the right thing. This is available on request and the scope depends on your contract.
No. The app is one way in, not the only way. Bookings can still come through the office by phone, and the passenger portal works in any browser. The point is that all of them land in the same place.
Yes. We keep them in line with the latest Apple and Google build requirements so they stay compliant and secure, and we add improvements over time. There is nothing for your team to install or manage.
Offline working is coming soon. When it arrives, run sheets and confirmations will keep working through black spots and sync themselves the moment a connection returns. Today the app needs a connection to update.