what3words

Three words to the exact spot

Every point on the planet has a three word address covering a three metre square. Road XS saves them on passenger, driver and location records, puts them on the run sheet, and sends drivers to the exact door rather than the middle of the street.

what3words

Built in, not bolted on

A postcode is a street. Three words are a doorway.

Rural lanes, farm tracks, hospital sites with six entrances, a bench in a park. Plenty of pickups have no address a satnav can find. A three word address describes any of them precisely, and once it is on a passenger, driver or location record it travels with every journey it touches.

Pinpointing pickups

Every pickup is three words wide

A what3words address names a single three metre square, so a pickup stops being a postcode that covers half a lane. Save it once against a passenger, a driver or a location and it carries into every journey, every run sheet and every driver who turns up.

Three metre squaresPassenger, driver and location recordsShown on the run sheetWorks without a postcodeRight entrance, not right building
Saved · Records

Records

Saved in three places

Squares live on the records themselves, so nobody rediscovers them on a cold morning.

Passenger///lends.cost.baked
Driver base///cheek.pylon.dined
Location///gained.tram.filed
Applies toAll future journeys
Rural · Precise

Rural pickup

One postcode, eleven properties

The three word address separates the right gate from the ten others on the same lane.

Postcode radiusUp to 0.5 mile
Properties sharing it11
what3words square3 metres
Ambiguity leftNone
Site · Entrance

Hospital site

Outpatients, west entrance

Drop-offs land at the door the passenger actually needs, not the main reception across the car park.

EntrancesSix
Named squareWest
Walk savedNotable

Driver navigation

Navigation that ends at the door

Drivers tap the journey and navigation opens on the exact square, not the centre of the street. The three word address is printed on the run sheet too, so it is there whether they are using the app or a piece of paper.

One tap to navigateOn the run sheetiOS and AndroidFewer phone callsLess time circling
Live · Navigation

Driver app

Next pickup, 4 minutes away

Tap once and navigation opens at the precise square.

Depot09:05
Margaret, Kineton09:24
///lends.cost.baked09:41
Warwick Hospital, west10:02
Run · Today

Today

Nobody ringing for directions

Time that used to go on finding people goes back into the schedule.

Journeys today6
Directions calls0
RunningOn time
Next pickup09:41
Paper · App

Run sheet

Printed and in the app

The same journey, the same square, whichever way the driver prefers to work.

On the run sheetPrinted
In the driver appTappable
Postcode also shownYes
Driver has to type itNone

Safeguarding and tracking

Knowing exactly where everyone is

Live vehicle tracking tells the office where a vehicle is. A three word address turns that into somewhere a person can say out loud. If a driver breaks down on an unmarked road or a passenger needs help, the location is three words rather than a paragraph of landmarks.

Live vehicle trackingSayable over the phoneUseful to emergency servicesVulnerable passengers found first time
Spoken · Clear

Safeguarding

Where are you, exactly?

Three words are quicker to say and harder to get wrong than a grid reference.

Sayable on the phoneYes
Works with no addressYes
Understood by 999Widely
Numbers to read outNone
Live · GPS

Live tracking

Vehicle 4, moving

Position on the map and a square that anyone can repeat back.

VehicleBlue Skoda
DriverKate H.
Position///spoon.risk.dined
UpdatedSeconds ago
Access · Care

Accessibility

Found first time

Less standing outside, less confusion, fewer journeys that never happen.

Waiting pointNamed
Driver arrivesFirst time
No-showsFewer

Still deciding

The things people ask us first

If yours is not here, just ask. You will get a straight answer from someone who knows the software.

The world is divided into three metre squares and each one has a fixed three word name, like ///lends.cost.baked. It never changes, it works anywhere, and it is precise enough to name a gate, a doorway or a spot in a car park rather than a street.

Squares are saved on passenger records, driver records and location records, so pickups, drop-offs and driver bases are all precise. From there they appear on the run sheet and drive navigation in the driver app, taking a driver to the square rather than the middle of the road.

No. Once the square is saved on their record it is used automatically for every journey. Passengers who do use what3words can tell you their three words and you can save them, but nothing is required of them.

No, it sits alongside them. Postcodes are still stored and still shown. The three word address is there for the times a postcode is not specific enough, which in community and patient transport is more often than people expect.

It gives everyone a way of describing a location that can be said out loud and repeated back without error. If a driver or passenger needs help somewhere with no address, three words is faster and more reliable than describing landmarks.

what3words is part of how Road XS handles locations rather than something you switch on separately. If you want the specifics for your contract, ask us and you will get a straight answer.