Patient Transport and NEPT

Patient transport software that adapt to your patient’s demand.

Road XS offers the most user-friendly patient transport software and the power to dynamically adjust to changing patient demands, ensuring a seamless and responsive transport experience.

With unparalleled ease, patients can easily book themselves onto journeys and drivers can easily navigate to the passengers precise location using their favourite navigation apps via our integration.

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Getting There on Time

Our DRT technology is built into our patient transport module enabling patients to book their journeys in and the routes to update automatically.  This means you can ensure patients arrive on time whilst factoring in other patients on the day.

connect communities with road xs patient transport

Connecting Rural Communities

Our patient transport gets people where they need to be for their appointments on time.  This means patients in rural locations can be accommodated with ease as well as urban patients.

drt virtual bus stops

Door to Door

You can provide a combination of services such as incorporating the traditional community transport approach of door to door pickups, but also operate virtual bus stops enabling passengers to meet where you are. This opens up a world of opportunity.

road xs drt technology

Cutting Edge Technology

We provide the technology so you don’t have to.  All you need to do is provide the vehicles and drivers and you can turn on your services once you have defined your own set of rules.  It couldn’t be easier. Each day is unique as you meet changing demand.

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What is Patient Transport?

Delivering life saving transport

If you require non-emergency transport to and from hospital then you are usually required to make your own way there. However, for some this is just not possible. This is where community transport and commercial operators come in to ensure patients can get to their appointments safely.

Many community transport providers and commercial operators offer patient transport to and from appointments. This might include attending hospital outpatient clinics, being discharged from hospital wards or receiving save saving treatments such as radiotherapy and chemotherapy.

We assist organisations to provide this essential service by optimising their journeys whether by car, minibus or any form of vehicle delivering the transport service. Road XS enables you, your patients and even hospitals to book journeys and then automates the tasks and operations required to get the patient from A to B safely and efficiently with our cutting edge DRT technology.

We ensure that the right vehicles are booked and that passengers do not spend any longer than they are required to on the vehicle wherever possible. With our smart route technology built in, you can work seamlessly to handle and organise your patient transport services with our patient transport software.

patient transport routes come to life

Real-Time Route Updates

Watch journeys come to life with our real-time smart route technology built around a configurable algorithm to suit your services.

road xs drt technology

Driver & Patient Apps

Enable your drivers to navigate to each stop with real time updates and integrated navigation, plus a user friendly passenger booking app.

medical reception desk alternative times

Automate Alternative Times

Offer patients alternative times if you can’t quite fit them in for thier time requested, so that you can transport as many people as possible.

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Automatic Payments

Passengers can pay on the bus or via our passenger app to ensure they know exactly what they need to pay on the day to use your services.

notification reminder


Send your patients automated notifications confirming their booking including their pickup windows and journey reminders on the day.

patient transport fleet management

Automatic Fleet Management

Use our vehicle optimisation technology to ensure your vehicles get as many people on board your vehicles as is physically possible.

People Aren't Parcels

Automate your dial a ride and DRT services with passenger optimisation built in. Ensure your passengers get treated like people.

People Aren't Parcels

Automate your dial a ride and DRT services with passenger optimisation built in. Ensure your passengers get treated like people.

Patient Transport Software Features

A quick summary of some of the features included:

Track your journeys in real time from anywhere

Track every journey with ease, complete with real-time visual mapping. Each route is optimised saving patient costs and fuel. Journey routes automatically update when passengers are added or removed in real-time.

Driver portal with GPS tracking on the go

The driver portal works across desktop, mobile and tablet devices and even includes GPS tracking. Enable your drivers to navigate to their destinations, set availability and more, all at their convenience 24/7.

Pinpoint locations for enhanced accuracy

Using our pinpoint technology to ensure you arrive where you need to be. Patients can be found with this information ensuring drivers know exactly where they need to be.

What3Words integration

Road XS comes installed with What3Words fully integrated.  This means with GPS switched on you know the last known location of your vehicle and drivers.  This keeps patients, drivers and crew safe whenever they’re using Road XS.

Automated invoicing with full transparency for passengers

Save time manually generating invoices to drivers, passengers and contracts. Road XS can automate the collection of admin fees and mileage for you and includes the option for online payments.

Complete route optimisation with smart route technology

Watch your journeys come to life with the instant route planner. Adding and removing patients along with waypoints has never been easier, ensuring your passengers get to where they need to be on time and safely.

Real-time instant reporting with detailed insights

Road XS collects data in real-time. This assists you at meetings, improves communication and transparency with funders, enhances decisions and can even highlight bottlenecks in your transport services.

Demand Responsive Transport (DRT)

Run a full demand responsive door-to-door service responding instantly topatient demands. Automatically calculate transit times, passenger loading times, vehicle capacity and more, it is a truly automated DRT system.

Communicate easily with driver messaging

Make sure any conversations you have regarding journeys are kept secure and not communicated insecurely via e-mail. You can also send broadcast notifications to all, or a selection of drivers.

See how busy your drivers are allocating journeys fairly

Gain insight into how busy a driver is on a particular day when allocating a driver to a journey. This makes sure that not all the drivers are being allocated to journeys, leaving other drivers left in the cold. Make sure everyone’s involved.

Patient booking portal

Road XS comes with a passenger portal enabling your patients to book themselves onto journeys via our friendly chatbot technology. You can optionally choose to integrate our service with Whats App, Telegram and more.  This means passengers don’t have to call the office to book journeys and means you can operate a 24/7 service whilst reducing your admin work.

Keep your driver records up to date with reminders too

Retain accurate records and maintain your GDPR compliance with reminders and key data at your fingertips. This ensures your team has all the information to hand when dealing with any situation at any time of day.  Drivers with out of date records are automatically removed from potential journey look ups.

Grow your scheme with independent service areas

Break down your journeys into service areas so you can gain full control over who has access to which transport services. Use service areas to grow your organisation and services.

Road XS has more than 650 features

We seek feedback

We are always looking for feedback from our users to see how we can always improve our product.

We always get better

We are passionate about our software and are always working hard to keep improving our product.

We listen

We always listen to our end users requirements to ensure that we are providing a product that helps you.

Case Study

Red Cross

The Red Cross needed a transport platform that would enable them to grow at scale to kickstart their community transport services. Road XS provides them an integrated transport software meaning they can focus on growing their transport services.