May 25th has been and gone which means the General Data Protection Regulation (GDPR) is now in full force across the UK and Europe. Immedately your passengers now have greater rights than they did last week to their personal information by law. It also means fines of up to 4% of annual global turnover or €20m for any organisation which fails to comply.
Under the new Data Protection regulations your passengers, drivers and admin staff now:
1) Have the right to be informed of what data is processed about them
2) Have the right to access any such data held
3) Have the right to have any mistakes rectified in a timely manner
4) Have the right to have their personal data erased upon request or ‘right to be forgotten’
5) Have the right to restrict the processing of their personal data
6) Have the right to request the data being held upon them and passed onto a data controller of their choosing
7) Have the right to object to any processing of my personal data
8) They also have the right to withdraw their consent to any of the above providing advanced notice
So quite a change already then. Anyone already using Road XS will have seen a number of changes just released in version 136 accounting for the changes in GDPR and will already see the consent procedures put into place for them automatically with related auditing too. All these updates were released via our Cloud Refresh programme.
If you haven’t read it already, we recommend reading and downloading our free e-book ‘3 Dangers Facing Community Transport‘. In it we highlight the impact of GDPR on community transport service providers and what they can do to meet the new requirements of the GDPR as efficiently as possible.
Information Commissioner Elizabeth Denham says that her office will be focused on businesses that “deliberately, persistently and negligently misuse data and that’s going to be the focus, that’s what people expect us to do”. They are hiring new staff to meet the new demands placed on the office with the introduction of GDPR last week.
It’s worth taking a look at this BBC article which covers many people’s fears relating to the new legislation.