Contact
We would love to hear from you
Email us, book a phone or video call, or join our newsletter. Whichever suits you best.
Pick whichever suits you
A specialist team who answer every message as soon as we can. No call centre, no script.
Send us a message
Tell us what you run and what you are trying to fix. A real person reads it, and we aim to reply within one working day.
Let’s have a chat
Pick a time and we will give you a call. Often quicker than a fortnight of emails.
See how it works
We share our screen and walk you through how Road XS works, around the service you run.
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Practical ideas for running community transport, and you’ll be the first to hear when the new Road XS launches.
Still deciding
The things people ask us first
If yours is not here, just ask. You will get a straight answer from someone who knows the software.
Not quite yet, we are still hard at work on it. What we can show you now is the current software, and walk you through what the new version does, how it looks, how it works and the new features and security behind it. It is not far away. These conversations are genuinely useful to us too, since they often surface features we had not considered, and they are the right moment to talk through any bespoke or specific requirements you have.
No. You can have unlimited admin users, drivers and passengers on the software. One reason we take that stance is that we do not want to punish charities for recruiting more volunteers.
As many as you like. There is no device limit, and that includes our apps.
Generally no. We install your instance of Road XS for free. Occasionally some custom development is needed before launch, which some would call a setup fee, but if you take Road XS as it is there are no setup fees.
Yes. We agree a fixed fee based on your journey volumes and potential growth, or around specific features and custom development if you need it. If you start small we review your usage and adapt the pricing with you, so organisations of any size can use Road XS.
Yes. We assess what you need and price the work accordingly. For non-profits we may discount the development fee if the feature would help other organisations too, judged case by case. If you would rather not fund development you can still suggest a feature and it goes on the list. Not everything gets built, but the suggestions are what keep the software improving.
Yes. Road XS is straightforward enough that most people pick it up quickly, so training has traditionally been a Zoom call. There is also a support portal full of articles on how to use the software.

