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Questions?

Here are some answers to common questions we’re asked relating to Road XS:

Do you charge per user?

We don’t.  This means you can have unlimited admin users, drivers and passengers using the software.

One reason we take this stance is that we don’t want to punish charities by paying more for increased volunteers.

How many devices can I use Road XS on?

You can use Road XS on an unlimited number of devices and use our apps too.  We don’t limit you to devices.

Do you charge a setup fee?

Generally no.

We will install your instance of Road XS for free.

There might be times where some custom development work is required before launching which some might class as a setup fee, but if you take Road XS as it is, there is no setup fees.

Do you charge a fixed monthly fee?

Yes.  We can agree a fixed fee based on your journey volumes and potential growth.  This formulates the license to use the software.

If you start small we simply review your usage and adapt pricing accordingly with you.  This means organisations of all sizes can use Road XS.

What features are included?

We provide all the features to Road XS users.

If you require a custom app we charge for this separately as this is unique to your organisation.

You can use the standard Road XS apps as standard.

Can you provide custom development?

Yes, we can.

We begin by carefully assessing your specific requirements and price the work accordingly.

For non-profits, we may offer a discount on the development fee if the requested feature could also benefit other organisations. However, this is evaluated on a case-by-case basis for each feature request.

If an organisation prefers not to fund custom development directly, they can still suggest a feature.

While there’s no guarantee every feature will be developed, all suggestions are added to our consideration list.

This approach allows us to continually enhance the software, benefiting all users.

Please note that the development time can vary depending on the complexity of the feature.

Do you provide training?

Yes we can do.  Road XS is so simple to use that most pickup how to use the software very quickly.  Because the software is so user friendly we have traditionally included this service via a Zoom call.

We also have a support portal with articles on how to use the software.

Road XS is developed by OJE Technology

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