Customer stories
What transport teams say about Road XS
Coordinators, managers and transport teams, in their own words.
From village car schemes run by volunteers to national charities, these are the people who use Road XS every day.
From the schemes
Real operators.
Real results.
Car schemes, community transport charities and council backed services. Different sizes and different ways of working, all running on the same platform.
Drivers choose their journeysEverything in one place at last
“Road XS has been a revelation to our Community Drivers scheme. Previously everything was done with spreadsheets and Word documents and countless phone calls. Now everything is in one place. The best thing is the drivers can log on themselves and choose their own journeys, giving them much more freedom to pick and choose when they want to volunteer without feeling pressured. The Road XS team are fantastic with any technical issues which are always very quickly resolved or explained.”
Off spreadsheets and emailLess stress and two new coordinators
“Before Road XS came along we ran our system using spreadsheets and email. Our volunteer coordinators found this stressful and time-consuming and we had difficulty in retaining and recruiting coordinators. But Road XS has removed this problem. It’s reduced the stress and saved us time. The job is so much easier and we’ve got two new coordinators!”
Live mileage and feesNo more endless phone calls
“Road XS is superb! It’s so user-friendly and so easy to use! Drivers can book themselves onto nearby journeys, and we see mileage, routes and fees in real-time, making my job as co-ordinator so much easier. No more endless phone calls or duplicate emails! Road XS really listen to our needs and it just gets better and better.”
Rural service, working anywhereReports shaped around how we actually work
“Road XS has given us the flexibility and much-needed ease of use to continue to provide a very busy community car scheme service to a very isolated and rural community. The flexibility of the software and support team has helped us to shape the reports we require and add new features and we’re now able to log in from anywhere and work securely. Highly recommended!”
Office volunteersEasy for volunteers who help once a week
“We have found the new booking system visually friendly, easy to use and extremely efficient. As a team working with office volunteers who help out for a few hours once a week, we have received great feedback on how they have been able to navigate and use the new software with ease.”
Room to growReady for rising demand
“Growing demand for our services resulted in us needing to recruit more drivers to meet the needs of many more clients and journeys each year. Not only does Road XS give us all we needed to expand our journey brokering provision using this very user friendly software, but it gives us so much more than we could ever have afforded.”
Shaped by its usersSuggestions from the community become changes
“Road XS give an excellent service. They listen closely to what we say and make changes and adjustments to improve their software. This is done via the Road XS community, where we and other users can make suggestions for changes, and if others agree, they make the changes.”
Value for moneyPacked with features, at a price that works
“Road XS provides incredible value for money. Packed full of features and at a price any organisation can afford, with Road XS you will get easy to use software which delivers on its promise to provide transport services at scale.”
Time back for clientsMore time with clients, less time on admin
“Road XS has made a huge difference to our scheme, enabling us to focus on clients rather than getting bogged down in admin. It has an intuitive and easy-to-use interface and design, and the team have been brilliant in helping to develop the system to meet our needs. It is affordable and flexible, a fantastic solution for any size community transport scheme.”
Demand responsive transportYour scheme next See how Road XS would fit the way you already work Book a demo and we will walk you through it using your own journeys, drivers and passengers. Book a demoBookings handled automatically or by our call centre
“Road XS has been a game-changer for our transport services. It has allowed us to deploy a new demand responsive transport (DRT) service covering a large area in Derbyshire, handling all bookings automatically or through our call centre. What we love most is how the platform continually improves and evolves based on passenger feedback and fully automates routes in real-time.”